Business IT support in Orange County
IT support that fits the way your business works
Keep your team focused on its work with computer monitoring, maintenance and support from Kevin’s Computer Service. We have helped Orange County for over 20 years, with shops in San Clemente, Dana Point and Laguna Niguel.
Whether you need ongoing maintenance, help for your staff or onsite support, our Silver, Gold and Platinum plans give you clear options.
Request a Free Onsite Assessment Call 949-481-1112
Start with a free onsite business assessment
Let’s look at your current setup and talk about what is working, what is causing problems and what your team needs. We will offer suggestions and explain how KCS could be a good fit for your IT needs.
Tell us about your business, approximate computer count and main concern. We will follow up to discuss your assessment.
Tell Us About Your BusinessChoose the support level your team needs
Monthly pricing is per workstation and per server. Your total depends on the devices covered and the plan selected.
Silver
Monitoring and system security
$25/month per workstation
$100/month per server
A maintenance foundation for businesses that prefer to pay for support when they need it.
- All monitoring and maintenance features listed below
- Phone support: $100/hour
- Remote support: $100/hour
- Onsite support: $140/hour
Gold
Monitoring, security and remote support
$40/month per workstation
$150/month per server
For businesses that want ongoing maintenance and included phone and remote help.
- All monitoring and maintenance features listed below
- Monthly audit and network tune-up
- Unlimited virus removals and PC tune-ups
- Phone and remote support included
- Onsite support: $100/hour
Platinum
Monitoring, remote and onsite support
$100/month per workstation
$200/month per server
For businesses that want Gold’s features plus included onsite support when KCS determines an onsite visit is necessary.
- All Gold monitoring, maintenance and support features
- Onsite support included when KCS deems it necessary
Onsite support applies when KCS determines it is necessary. Prefer help as needed without a plan? Phone and remote support are $100/hour; onsite support is $140/hour.
Included with every managed-services plan
- 24/7 network monitoring: device stability, notifications of unusual events and daily backup monitoring.
- Proactive maintenance: Windows and third-party software update and patch management.
- System security: antivirus software and management.
- Year-end tech review: an opportunity to review your technology needs.
24/7 monitoring describes monitoring availability. Support hours and response arrangements should be confirmed in your proposal.
A real business recovery
Decades of documents. Every file recovered.
A business came to KCS after ransomware locked its server and made decades of documents inaccessible. KCS recovered every file within 24 hours, without paying a ransom.
That was the outcome of this particular recovery. Recovery options and results depend on the incident and available data.
Discuss your business’s IT needsQuestions about business IT support
Which plan is right for my business?
Silver provides monitoring and maintenance with support billed as needed. Gold adds included phone and remote support. Platinum adds included onsite support when KCS determines a visit is necessary. The free assessment helps us discuss which approach fits your setup.
How is my monthly price calculated?
Each tier lists separate monthly rates for workstations and servers. We can discuss your device counts and support needs during the assessment and explain the proposed coverage and total.
What about backups, licenses and larger projects?
Daily backup monitoring is included in all three plans. Ask us to specify backup storage, recovery work, software licenses, hardware and project work in your proposal so you know what is covered and what is quoted separately.
Can we discuss moving from our current IT provider?
Yes. Tell us about your current arrangement and what you would like to improve. Your proposal is the place to clarify onboarding, any provider transition, support hours, response arrangements and service terms before you choose a plan.
Request your free onsite business assessment
Tell us about your company and the IT help you need. Please do not include passwords or sensitive business files.
Prefer to speak directly? Call 949-481-1112 or email kevin@kevinscomputerservice.com.